COVID-19

UPDATE: Tuesday, 24th of March. 

It is with great sadness that I am announcing the temporary closure of all the Astor Hostels properties, for the first time in our 45 year history. There really are no words to describe how surreal this situation is, how only a matter of weeks ago we were still carrying on as normal, but how obvious it is that our lives have now irrevocably changed.

We at Astor Hostels are all about family. We are a big family, our staff form part of it and our guests do too. It has been a very difficult decision to close our doors, and to stop visiting our family and friends. But stop we must. Stop going out. Stop seeing our friends. Stop seeing our family. Stop the spread of this virus.

Astor Hostels was born into adversity. From the days when we first opened our doors, born from the ruins of a financial and property crash in 1973, there was no script as to how to run a hostel. The Gulf War, 9/11, SARS, London Terrorist Attacks, we have survived crisis after crisis, but none is bigger than this.

But survive we shall. We shall do whatever it takes to keep going, to look after each and every one of our incredible staff, some of whom arrived in February 2020, others that started with us in February 1990. Whatever it takes to be ready to open our doors to you, our guests when people will be allowed to travel again.

Astor Hostels looks forward to welcoming you whenever you can make it!

With love,

Alexander Rivers

Managing Director of Astor Hostels

 

UPDATE: Tuesday, 17th of March. 17.08

What to do if you are in the hostel and you think you might have caught Coronavirus

  • Don’t panic. We have plenty of rooms available where you will be able to self isolate.
  • Due to recent events, we have canceled all events within the hostels. Free dinners have also been canceled in order to minimise all social contact at the hostels.
  • For the time being, our self-catering Charity Breakfast will be still available to our guests.
  • In order to avoid any risks of spreading Coronavirus, our staff is regularly disinfecting our common areas, all banisters and surfaces.

 

UPDATE: Monday, 16th of March. 14.55

What we are doing to deal with Coronavirus

As we enter these unprecedented times we are living, we want you to know that our guest’s and staff’s safety is the most important thing to us. Since the outbreak took place in Europe, we have been following the guidelines stipulated by the WHO to ensure that we tackle the situation in the best possible way. Unless we are really forced to do so, we will remain OPEN and we will ensure Astor is a haven for those in need during this uncertain moment: NOW… and ALWAYS!

How to avoid catching or spreading Coronavirus.

  • Wash your hands regularly with soap and water  – do this for at least 20 seconds.
  • Use hand sanitizer gel if soap and water are not available.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin immediately and wash your hands afterwards.
  • Try to avoid close contact with people who are unwell and avoid big crowds of people.
  • Don’t touch your eyes, nose or mouth if your hands are not clean.
  • Don’t share cups, glasses or cutlery.

What to do if you are feeling ill.

  • Check for the right symptoms: fever, cough, shortness of breath and breathing difficulties.
  • If you are in the UK, call 111 or use NHS’s online service
  • Please, notify reception if you are having any symptoms.

Unable to travel?

Please, contact the Astor location where you’ve made your reservation and they will be able to assist you with any inquiries.

 

 

 

 

Temporarily Closed

Whilst our doors remain temporarily closed, we are still dealing with enquiries about current or upcoming bookings and taking reservations.  If you have any inquiries you can get in touch with our 5 locations via email:

 

 

Thank you to all the Astor Family for your support. We’ll be back soon!
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